I have been a customer of Lingotek for over a decade. They really care about our business and continue to provide excellent support. I trust them with my business and know that the solutions they provide is exactly what my business needs.
LingoTek helped us make the transition to the cloud an easy decision. We hired them to help us streamline our communication and collaboration needs. They understood our business and went to work for us, giving us our time back to focus on our business. LingoTek managed the entire process from identifying industry-leading solutions, negotiating pricing and contracts, managing the project fully from configuring the employees, integrations, and call flows and they provided installation of the hardware, as well as training and support for our employees. Change can be difficult, but not with them. You can trust LingoTek. It was comforting to focus on our needs and have a team by our side to help our employees get comfortable and excited about the new technology.
LingoTek was a major asset in our move from an antiquated phone system to a much more economical, user-friendly system. They analyzed our needs. Made system recommendations. Worked as a liaison between us and the new vendor to make sure the system was set up as we wanted. They were hands-on during the training sessions as well as the installation. They followed up after the installation to make sure everything was going smoothly and our expectations were met. They helped us take on a huge project that went extremely smoothly, especially compared to our last phone system conversion.
Lingotek has been instrumental in providing support through implementation processes. They follow-up, problem solve and continue to provide service beyond install completion. They are with us every step of the way. I have one dedicated support team for all my voice, data and integration needs rather than reaching out to multiple vendors. Working with Lingotek really streamlines processes and saves valuable time that allows us to focus on our business.
LingoTek coordinated the implementation and installment of our new phone system. Their project management team became an extension of Tway Lifting and handled everything allowing us to focus on our business. Because of LingoTek, we experienced a smooth transition to the cloud.
Thanks to Lingotek, our company was able to implement solutions for our call center needs quickly. They researched top carriers, negotiated contracts, coordinated implementation, offered onsite support, and continue to manage our account(s). This has allowed us to keep focus on managing our company, which is quickly becoming one of the largest private companies in the city of Indianapolis.